We offer highly scalable application maintenance services from our delivery centers in Stockholm, Bangalore and Riga. Based on your needs we tailor the optimal mix of on-site, near-shore and offshore deliveries. To ensure efficiency, quality and consistency, we base our services on processes that are industry standards, such as ITIL and COBIT. Upon request, we can also adapt our processes and methodologies to your specific requirements. We always strive to improve our customers’ processes by sharing our best practices.
We maintain applications according to well-defined processes, our customers’ processes, market best practices and/or the ITIL standard. In cases where we work according to customer processes, we always strive to add value by adding parts of our own best practices.
We use modern process support- and collaboration tools to ensure well-managed and efficient deliveries. We also offer integration with our customers’ support tools where needed.
