Tarento provides value-added and cost-effective operation services. We take responsibility for the day-to-day operations and offer a 24/7/365-concept. This means that we ensure operating stability so that the developer and end-user can access information uninterrupted.
To follow up on current delivery, we produce Service Level Agreement (SLA) reports. We continually analyze our commitment- and delivery responsibilities so that we follow the details as provided for in the agreement. A correct presentation is an important metric for both customer and vendor in order to verify a project’s current status and to identify potential improvements.
In our offer, we take responsibility for our customer’s infrastructural environment, such as firewalls, backup and storage, and provide the application interface and software required to meet the needs of both developers and end-users. Given the complexity of today’s infrastructure, it is important to make sure it is correct and managed professionally.
It is important for us at Tarento to provide customers and end-users with high availability, security and reliability. In that vein we collaborate with professional partners such as:
- Interoute
- IP Soft
In order to maintain a high degree of stability, our partners continually apply Life Cycle Management, which aims at providing the right versions of operating systems and patch the environments regularly.
Tarento boasts extensive competence within ITIL and the inbound processes that come with the framework.
